________ takes advantage of signals transmitted via the phone to access the database, retrieve account information, and enter data.
A) Structured query language
B) Interactive voice response
C) Electronic reported outcome
D) Dialog system

Question

Quizplus · Accepted Answer

Interactive voice response (IVR) is a technology used by businesses to interact with customers through the telephone system. IVR systems can be used to retrieve account information, enter data, and perform other functions by recognizing the spoken commands of the caller.

________ Takes Advantage of Signals Transmitted Via the Phone to Access