Business process reengineering was criticized because it over-emphasized on the importance of the human element in managing and improving business processes.

Question

Quizplus · Accepted Answer

Business process reengineering (BPR) was criticized for focusing too much on technology and not enough on the importance of the human element in the organization. The criticism was that BPR was too mechanistic and did not take into account the potential negative impact on employees and other stakeholders.

Business Process Reengineering Was Criticized Because It Over-Emphasized on the Importance