websites enable a user to talk directly with a customer representative using an "online chat" service while shopping the site.This is an example of the __________ website design element.
A) convenience
B) connection
C) control
D) community
E) communication

Question

Quizplus · Accepted Answer

Online chat services facilitate direct interaction between users and customer representatives, which is an example of the communication element in website design.

Websites Enable a User to Talk Directly with a Customer