Which perspective defines the capabilities needed by the organization to create long-term improvement?
A)the financial perspective
B)the customer perspective
C)the process perspective
D)the learning and growth perspective

Question

Quizplus · Accepted Answer

The learning and growth perspective focuses on the capabilities needed by the organization to create long-term improvement, such as employee development, knowledge management, and technology infrastructure. The financial perspective focuses on the financial performance of the organization, the customer perspective focuses on customer satisfaction and loyalty, and the process perspective focuses on operational processes and efficiency.

Which Perspective Defines the Capabilities Needed by the Organization to Create