Which is defined as a category of quality-related costs?
A) invention
B) controller
C) internal control
D) external failure
E) None of these.

Question

Quizplus · Accepted Answer

External failure is a category of quality-related costs that refers to the costs incurred after a defective product or service has been delivered to the customer, such as warranty claims or product recalls. Invention refers to the development of new products or services, controller refers to a person responsible for managing the financial activities of an organization, and internal control refers to the policies and procedures implemented to ensure the accuracy and reliability of financial reporting.

Which Is Defined as a Category of Quality-Related Costs