Any benefits gained through improved resource efficiency in the process perspective could potentially be negated by the increased resources required to support the new IT within the organisation.This phenomenon is referred to as:
A)Spill-over effect
B)Productivity paradox
C)Rent misappropriation
D)Siphon effect

Question

Quizplus · Accepted Answer

The best choice for this question is B) Productivity paradox. The productivity paradox refers to the observation that even though investments in information technology (IT) lead to improved efficiency and productivity in the long run, there may be a temporary decrease in productivity during the early stages of adoption due to the costs of acquiring and implementing the new IT. This decrease in productivity may stem from the increased resources required to support the new IT within the organisation, potentially negating any benefits gained through improved resource efficiency in the process perspective.

Any Benefits Gained Through Improved Resource Efficiency in the Process