An organisation is undergoing a major change to the way it does business,redesigning business processes and the use of IT within the processes.One of the suggested change approaches was TQM.In this case:
A)TQM would be ideal because it allows for all employees to offer suggestions and be involved in the changing of the organisation.
B)TQM would be ideal because its incremental approach to organisational change means that the change process would be well managed.
C)TQM would not be ideal because its incremental approach would mean that change would take a large amount of time.
D)TQM would not be ideal because its incremental approach is suited to gradual change rather than large scale change.

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) focuses on gradual, continuous improvement rather than large-scale, radical changes. In a scenario involving major changes to business processes and IT use, TQM's incremental approach may not be suitable for quickly implementing significant changes.

An Organisation Is Undergoing a Major Change to the Way