Which of the following balanced scorecard dimensions provides measures on how efficiently and effectively the organization is performing key business processes?
A)Financial.
B)Internal operations.
C)Innovation and learning.
D)Customer.

Question

Quizplus · Accepted Answer

The internal operations dimension of the balanced scorecard provides measures on how efficiently and effectively the organization is performing key business processes. The financial dimension focuses on financial performance, the customer dimension focuses on customer satisfaction and retention, and the innovation and learning dimension focuses on the organization's ability to innovate and develop new capabilities.

Which of the Following Balanced Scorecard Dimensions Provides Measures on How