Six Sigma efforts use all of the following concepts and methods except
A)Process control such as reducing variation
B)Process improvement such as mistake proofing
C)Critical to quality characteristics such as appraisal costs
D)Advanced statistical tools such as multiple regression

Question

Quizplus · Accepted Answer

While critical to quality characteristics are an important consideration in Six Sigma efforts, they are not a concept or method used in and of themselves. Rather, they are a way of identifying which characteristics of a product or service are most important to the customer and focusing improvement efforts on those areas. Other concepts and methods commonly used in Six Sigma efforts include process control, process improvement, and advanced statistical tools.

Six Sigma Efforts Use All of the Following Concepts and Methods