Because firms are increasingly focusing on cost versus price,price performance measures are no long popular.
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Q2: Cost avoidance figures almost always require manual
Q7: The PPM measure indicates the incidence of
Q9: Measurement seldom motivates and directs behavior toward
Q10: Customer defects per supplier is a measure
Q12: A very serious problem in measurement is
Q14: Transportation costs can be measured only in
Q20: On-time delivery or responsiveness measures indicate the
Q28: It is difficult to develop performance improvement
Q35: Actual prices for similar items should not
Q36: Measuring and evaluating performance historically has had
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