While high-performance work systems may reduce employee turnover and increase customer satisfaction,they have little impact on outcomes such as efficiency and productivity.

Question

Quizplus · Accepted Answer

High-performance work systems have been found to have a positive impact on efficiency and productivity in multiple studies. These systems typically include practices such as performance-based compensation, employee involvement in decision making, and continuous training and development, which are all factors that can improve organizational performance. Therefore, the statement is false.

While High-Performance Work Systems May Reduce Employee Turnover and Increase