For services, business analysis must consider __________, which finds ways to match the availability of the service to when it is needed.
A)capacity management
B)customer experience management
C)derived demand
D)internal marketing
E)the seven I's of services GDP

Question

Quizplus · Accepted Answer

Capacity management is crucial for services as it involves matching the supply of the service to the demand for it. In other words, it ensures that there is enough capacity to meet customer needs at the right time. This can involve managing staffing levels, equipment, and other resources to ensure that services are available when they are needed.

For Services, Business Analysis Must Consider __________, Which Finds Ways