Which of the following statements about the sales force in the 21^st century is true? A)Sales managers will use a hands-off approach and let the professional salesperson be his or her own boss B)Transactional exchanges no longer occur C)Sales management must be smart and nimble and provide technology-centered solutions to support the sales effort D)Salespeople make little use of the Internet because they realize the importance of the personal touch E)All of the above statements about the sales force in the 21^st century are true

Question

Quizplus · Accepted Answer

In the 21st century, sales management must be smart and nimble and provide technology-centered solutions to support the sales effort. This is because technology has drastically changed the way businesses operate and connect with customers. Option A is incorrect because sales managers still need to provide guidance and support to their sales team. Option B is incorrect because transactional exchanges still occur, although there is a trend towards more relationship-based selling. Option D is incorrect because salespeople utilize the Internet extensively to connect with customers and gather information.

Which of the Following Statements About the Sales Force in the 21st

Which of the Following Statements About the Sales Force in the 21^st