_____ is a group building method that may include customers and addresses problems such as how to change the business and develop global leaders.
A) Action learning
B) Adventure learning
C) Cross training
D) Guided team self-correction

Question

Quizplus · Accepted Answer

Action learning is a group building method that involves working on real business problems while also developing leadership and teamwork skills. Customers can be included in the process and the focus can be on improving and changing the business. Adventure learning involves outdoor activities to develop teamwork and problem-solving skills. Cross-training involves teaching employees different skills to improve their versatility. Guided team self-correction involves team members identifying and correcting their own mistakes. None of these methods are as focused on addressing business problems and developing global leaders as action learning.

_____ Is a Group Building Method That May Include Customers