_____ are used as a support tool that employees refer to when they have problems or decisions that they feel exceed their current knowledge and skills.
A) Expert systems
B) Virtual worlds
C) Branching stories
D) Virtual labs

Question

Quizplus · Accepted Answer

Expert systems are designed to collect, store, and manipulate knowledge in order to provide decision-making support to users, especially in areas where they lack expertise. They can be used by employees as a tool to refer to when they encounter problems or decisions that go beyond their current knowledge and skills. Virtual worlds, branching stories, and virtual labs are not specifically designed for decision-making support in this way.

_____ Are Used as a Support Tool That Employees Refer