The elements that distinguish services from goods are the four I's, which are
A)inflexibility, intangibility, inconsistency, and inseparability.
B)intangibility, inconsistency, inseparability, and inventory.
C)incompatibility, inconsistency, inseparability, and inventory.
D)invisibility, inconsistency, inseparability, and intangibility.
E)inflexibility, incongruity, inconsistency, and inventory.

Question

Quizplus · Accepted Answer

The four I's that distinguish services from goods are intangibility, inconsistency, inseparability, and inventory. These elements highlight the unique characteristics of services that are not present in the production and distribution of goods.

The Elements That Distinguish Services from Goods Are the Four