Emotional intelligence helps employees to avoid escalating constructive conflict into socioemotional conflict.

Question

Quizplus · Accepted Answer

Emotional intelligence allows employees to identify their own emotions and the emotions of others, which helps them to better manage conflict situations by understanding how certain actions or words may escalate the conflict. By avoiding socioemotional conflict, employees can instead work towards a resolution that benefits everyone involved.

Emotional Intelligence Helps Employees to Avoid Escalating Constructive Conflict into Socioemotional