Formalization in organizational structures tends to:
A) reduce organizational flexibility.
B) make some employees feel alienated and powerless.
C) make rules and procedures the focus of attention rather than serving stakeholders.
D) have all of these outcomes
E) reduce organizational flexibility AND make some employees feel alienated and powerless, but doesn't usually make rules and procedures the focus of attention.

Question

Quizplus · Accepted Answer

Formalization in organizational structures can lead to reduced flexibility by limiting the ability to make decisions quickly and easily. It can also make some employees feel alienated and powerless if they are not involved in the decision-making process or if they feel like their input is not valued. Additionally, formalization can shift the focus away from serving stakeholders and towards following rules and procedures, which can lead to a lack of innovation and responsiveness to changing needs. Therefore, all three outcomes listed in choices A, B, and C are possible results of formalization.

Formalization in Organizational Structures Tends To