Because of past experiences with other customers,you may be tempted to:
A) ask customers to go to another store for service.
B) make faulty assumptions.
C) look up the credit details of all the customers you are serving.
D) view customers as a problem.

Question

Quizplus · Accepted Answer

Because of past experiences or encounters with others, you may be tempted to make faulty assumptions about your customer's message(s). Don't. Each customer and each situation is different and should be regarded as such.

Because of Past Experiences with Other Customers,you May Be Tempted