If a decisive pattern customer directly places blame on you,the service provider,a strategy you may use is to:
A) be brief in offering solutions.
B) seek reassurance.
C) give a weak handshake.
D) turn the customer over to someone else.

Question

Quizplus · Accepted Answer

When a decisive style customer directly places blame on a service provider, the strategy to be used by the provider is to be brief and explain the customer what can be done and offering solutions.

If a Decisive Pattern Customer Directly Places Blame on You,the