Which of the following is true of negative messages?
A) They are no longer a part of business and administrative communication.
B) They comprise of offer letters, appointment letters, and sales brochures.
C) They have a single purpose of eliminating future communication on the issue.
D) They can never be restructured to create a positive feeling.
E) They should make readers feel their request has been taken seriously.

Question

Quizplus · Accepted Answer

Even when it is not possible to make the audience happy with the news conveyed, the communicator still wants the audience to feel that they have been taken seriously and that the decision made is fair and reasonable.

Which of the Following Is True of Negative Messages