Developing retail programs for small groups or individual customers is referred to as ______________________.
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Q125: Groups of customers who have similar needs,purchase
Q126: Why would a customer be satisfied sometimes
Q127: Retailers know that in general,about 20 percent
Q128: Frequent shopper reward programs are either _
Q129: _ are text files that identify visitors
Q131: What is the difference between the customization
Q132: A specific type of data analysis that
Q133: A limitation of the CRM strategies is
Q134: _ is a technique used to identify
Q135: Discuss the five cues/customer service characteristics that
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