Which is not a reality of employee communication?
A) Employees want information about their companies.
B) There is a link between open communication and manager satisfaction
C) Effective 2-way communication is key to addressing new challenges
D) It is not necessary for good customer experiences

Question

Quizplus · Accepted Answer

Employee communication is important for various reasons, including promoting teamwork, building trust, and providing employees with the information they need to do their jobs effectively. Good communication with employees can also have a positive impact on customer experiences, as employees who are well-informed and engaged are better able to provide excellent service. Therefore, option D, which suggests that employee communication is not necessary for good customer experiences, is not a reality.

Which Is Not a Reality of Employee Communication