If a manager wants to reduce the chances of an employee becoming defensive,he or she should
A) be controlling.
B) be evaluative.
C) exhibit empathy.
D) act superior.
E) act superior

Question

Quizplus · Accepted Answer

Exhibiting empathy is the best choice as it shows the manager is understanding and supportive of the employee's perspective, which can prevent them from becoming defensive. The other options (being controlling, evaluative, and acting superior) are likely to increase defensiveness.

If a Manager Wants to Reduce the Chances of an Employee