Roger manages both Bill and Nancy.They are in an argument about who should handle a particular job.Roger encourages them to deal directly with each other in a positive and constructive manner.Roger is acting as a(n)
A) facilitator.
B) arbitrator.
C) ombudsman.
D) conciliator.
E) negotiator.

Question

Quizplus · Accepted Answer

A facilitator is someone who helps a group work together more effectively. In this scenario, Roger is encouraging Bill and Nancy to work together and find a positive solution, which is exactly what a facilitator does. An arbitrator makes a decision for the group, an ombudsman investigates complaints and concerns, a conciliator helps resolve disputes, and a negotiator works to find a mutually beneficial agreement. None of these roles exactly fit what Roger is doing, making option A the best choice.

Roger Manages Both Bill and Nancy