A horizontal approach to organizational design tends to focus on
A) specific customers.
B) work processes.
C) functional expertise.
D) efficiency over effectiveness.
E) use of information technology.

Question

Quizplus · Accepted Answer

A horizontal approach to organizational design focuses on work processes, rather than functional expertise or specific customers. It aims to break down silos within an organization and promote collaboration and communication among different departments or teams. The use of information technology can support this approach, but it is not the main focus. Efficiency and effectiveness are both important considerations but may not necessarily be prioritized one over the other.

A Horizontal Approach to Organizational Design Tends to Focus on