Retailers in expensive resort areas often find it difficult to hire quality salespeople.In a situation like this,retailers should consider augmenting or even replacing the sales and customer service functions with
A) expanded hours of operation.
B) continuous use of promotions.
C) in-store kiosks or self-checkout lanes.
D) special attention to product placement in their stores.
E) variable pricing strategies.

Question

Quizplus · Accepted Answer

In-store kiosks or self-checkout lanes can help to reduce the need for salespeople and improve customer service, especially in high-end resort areas where staffing may be difficult. This option can also offer convenience to customers who may not want to interact with salespeople or wait in lines. Furthermore, it may be cost-effective, especially if retailers invest in training for their staff to manage the kiosks smoothly.

Retailers in Expensive Resort Areas Often Find It Difficult to Hire