According to Deming, quality stemmed from a steady focus on the organization's mission and
A)a reduction in production variation.
B)Theory Y management.
C)operations research.
D)the Hawthorne effect.
E)complexity theory.

Question

Quizplus · Accepted Answer

Deming believed that quality stemmed from "constancy of purpose," a steady focus on an organization's mission, along with statistical measurement and reduction of variations in production processes.

According to Deming, Quality Stemmed from a Steady Focus on the Organization's