Brown's Corp. set a number of objectives for the quarter, including increasing productivity by 10 percent and reducing turnover by 20 percent. As a whole, the organization accomplished both these objectives. Brown's Corp. is successful according to which organizational effectiveness criterion?
A)Resource allocation
B)Internal processes
C)External processes
D)Goal accomplishment
E)Strategic constituencies satisfaction

Question

Quizplus · Accepted Answer

Goal accomplishment is the most widely used effectiveness criterion for organizations. Key organizational results or outputs are compared with previously stated goals or objectives. Deviations, either plus or minus, require corrective action. Effectiveness, relative to the criterion of goal accomplishment, is gauged by how well the organization meets or exceeds its goals.