According to Lewin's change model, the _____ stage involves creating the motivation to change by encouraging people to replace old behaviors with those desired by management.
A)refreezing
B)changing
C)settling
D)converting
E)unfreezing

Question

Quizplus · Accepted Answer

The focus of this stage is to create the motivation to change. In so doing, individuals are encouraged to replace old behaviors and attitudes with those desired by management. Managers can begin the unfreezing process by disconfirming the usefulness or appropriateness of employees' present behaviors or attitudes.

According to Lewin's Change Model, the _____ Stage Involves Creating