Resilience is reduced when change agents and recipients have a positive, trusting relationship.
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Q20: In Lewin's change model, the goal of
Q21: Managers should not assume that people are
Q22: Stress can only have negative consequences.
Q23: Stress triggers the fight-or-flight response.
Q24: Organizational change is more likely to succeed
Q26: Negotiation + agreement is the recommended approach
Q27: Organization development consists of planned efforts to
Q28: Organization development does not entail a structured
Q29: Resistance to change is an emotional/behavioral response
Q30: Resistance is a function of the change
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