Health-care insurance is very complex with the multiple types and payment plans.A new type of health-care insurance that is being introduced is one that gives a reduction in premiums if the patient takes responsibility for his or her health and stops smoking,loses weight,or engages in some type of health promotion.When the individual first reads about a policy like this and is in the process of considering a change in his or her insurance,which of the following phases of Lewin's Change Model is in process?
A)Thinking
B)Moving
C)Unfreezing
D)Refreezing

Question

Quizplus · Accepted Answer

The phase that is in process when an individual is considering a change in their insurance is unfreezing, which involves disconfirming old behaviors and beliefs and creating a motivation for change.

Health-Care Insurance Is Very Complex with the Multiple Types and Payment