Roger manages both Bill and Nancy. They are in an argument about who should handle a particular job. Roger encourages them to deal directly with each other in a positive and constructive manner. Roger is acting as a(n):
A) Facilitator
B) Arbitrator
C) Ombudsman
D) Conciliator
E) Negotiator

Question

Quizplus · Accepted Answer

Roger is acting as a facilitator by encouraging Bill and Nancy to communicate directly with each other in a positive and constructive manner. A facilitator helps to guide and support communication between parties in a conflict or negotiation to reach a positive outcome.

Roger Manages Both Bill and Nancy