A manager of an advertising firm appointed two employees to strike an advertising deal with one of their big clients. They were chosen as they had made a similar agreement previously with another client. Which of the following biases was the manager engaging in?
A) Representativeness
B) Anchoring
C) Framing bias
D) Fundamental attribution error
E) Self-serving bias

Question

Quizplus · Accepted Answer

The manager is engaging in the representativeness bias, as they chose these employees based on their previous success with a similar deal. This assumes that their past success is representative of their overall abilities and likelihood of success in this specific case.

A Manager of an Advertising Firm Appointed Two Employees to Strike