The negotiation and communication approach to overcoming resistance to change should be used when:
A) There is a lack of information
B) The initiators do not have all the information they need to make the change
C) People are resisting because of adjustment problems
D) Someone will clearly lose out in the change, and that person has considerable power to resist
E) Speed is essential and the initiators have considerable power

Question

Quizplus · Accepted Answer

When someone will clearly lose out in the change, and that person has considerable power to resist, using a negotiation and communication approach can help to address their concerns and seek a resolution that is acceptable to them.

The Negotiation and Communication Approach to Overcoming Resistance to Change