The facilitation and support approach to overcoming resistance to change should be used when:
A) There is a lack of information
B) The initiators do not have all the information they need to make the change
C) People are resisting because of adjustment problems
D) Someone will clearly lose out in the change, and that person has considerable power to resist
E) Speed is essential and the initiators have considerable power

Question

Quizplus · Accepted Answer

The facilitation and support approach is most effective when people are resisting change because of adjustment problems, such as fear of the unknown or concerns about the impact on their job or work environment. This approach involves providing support, resources, and communication to help individuals and groups through the transition, rather than simply forcing the change upon them.

The Facilitation and Support Approach to Overcoming Resistance to Change