The communication channel which does not follow the chain of command is referred to as the
A) formal communication channel
B) informal communication channel
C) department communication channel
D) organizational communication channel
E) structural communication channel

Question

Quizplus · Accepted Answer

Informal communication channels refer to the transmission of information outside the organizational hierarchy or chain of command. These channels could be personal or social and may exist between colleagues, superiors or even between individuals from different departments.

The Communication Channel Which Does Not Follow the Chain of Command