The most basic way to evaluate training is to measure:
A) the theoretical knowledge of each trainee.
B) whether the problem addressed by the training is being resolved.
C) whether the employees are satisfied with the job.
D) the qualification of the trainer.

Question

Quizplus · Accepted Answer

The most important factor in evaluating training is whether the problem addressed by the training is being resolved. This can be measured through observation, evaluation forms filled out by trainees and supervisors, and before-and-after metrics such as sales numbers or customer satisfaction ratings. The other options listed are useful for assessing aspects of the training process but do not directly measure the effectiveness of the training itself in addressing the identified problem.

The Most Basic Way to Evaluate Training Is to Measure