Common forms of _______________ communication include job instructions,official memos,policy statements,manuals,and company publications.
A) upward
B) downward
C) horizontal
D) diagonal

Question

Quizplus · Accepted Answer

Downward communication refers to the flow of information from higher to lower levels of an organization, which includes job instructions, official memos, policy statements, manuals, and company publications. Upward communication is the opposite, flowing from lower to higher levels, horizontal communication occurs between individuals at the same level of the organization, and diagonal communication refers to communication that occurs between individuals at different levels and in different departments.

Common Forms of _______________ Communication Include Job Instructions,official Memos,policy Statements,manuals,and