What issue highlighted in your text is an ever-present concern for customers regarding CRM systems?
A)the potential for customers to be inundated with company mail
B)the attempt by companies to use customer data to generate product specific promotions
C)the fear that the company will use customer data in its advertising campaigns
D)the worry that customer data is not secure
E)the attempt by companies to sell customers additional products

Question

Quizplus · Accepted Answer

The worry that customer data is not secure is an ever-present concern for customers regarding CRM systems. With increasing instances of data breaches and cyber attacks, customers are becoming more cautious about sharing their personal and financial information with companies. Therefore, companies must prioritize data security to ensure customer trust and loyalty.

What Issue Highlighted in Your Text Is an Ever-Present Concern