Cultural diversity in the workplace created a need for
A) understanding genetic differences in the development of language.
B) desensitizing workers regarding the nuances of language.
C) learning more effective verbal skills.
D) greater sensitivity among workers regarding people's use of nonverbal communication.

Question

Quizplus · Accepted Answer

Cultural diversity in the workplace often involves people from different cultural backgrounds who use different styles of nonverbal communication, such as gestures, facial expressions, and eye contact. To avoid misunderstandings or offending someone unintentionally, workers need to be trained in recognizing and respecting such differences in nonverbal communication. Therefore, greater sensitivity among workers regarding people's use of nonverbal communication is needed in such workplaces.

Cultural Diversity in the Workplace Created a Need for