_____ use a graphic approach to systematically represent the root causes of a problem,the relationships between different causes,and sometimes a prioritization of which causes are most important.
A) Cause analysis approaches
B) Force field analysis
C) Cause-and-effect diagrams
D) Root-cause diagrams

Question

Quizplus · Accepted Answer

Cause-and-effect diagrams, also known as fishbone diagrams or Ishikawa diagrams, use a graphic approach to systematically represent the root causes of a problem, the relationships between different causes, and sometimes a prioritization of which causes are most important. The diagram resembles a fishbone, with the problem at the head and the major categories of causes branching off as bones. This tool is commonly used in quality improvement methodologies such as Six Sigma and Total Quality Management.

_____ Use a Graphic Approach to Systematically Represent the Root