Which of the following statements is true about conflicts?
A) Human conflict is not a normal occurrence.
B) Effective managers are not afraid of conflict.
C) Managers should pursue all employee conflicts.
D) Conflicts always end in hostility and frustration.

Question

Quizplus · Accepted Answer

Effective managers should not shy away from conflict. They should view it as an opportunity to identify and address issues, improve communication, and create positive change. However, they should also know how to manage conflict constructively to avoid negative outcomes such as hostility and frustration. Thus, option A, C, and D are incorrect.

Which of the Following Statements Is True About Conflicts