Which of the eight dimensions of quality refers to a measure of product life?
A)Reliability
B)Durability
C)Serviceability
D)Features
E)Perceived quality

Question

Quizplus · Accepted Answer

Durability refers to the measure of product life, which is the ability of a product to withstand wear, pressure, or damage over time. Reliability refers to the consistency of performance, serviceability refers to ease of repair, features refer to additional characteristics and functions, and perceived quality refers to the subjective perception of the product's overall quality.

Which of the Eight Dimensions of Quality Refers to a Measure