Reengineering is needed when an organization
A)experiences entropy.
B)is dominant in its market.
C)changes its technology rapidly.
D)wants to improve employee morale.
E)wants to gradually change aspects of its structure.

Question

Quizplus · Accepted Answer

Reengineering is typically needed when an organization experiences entropy, meaning a gradual decline or deterioration in performance, efficiency, or effectiveness. This could be due to factors such as outdated processes or technologies, changing customer needs or expectations, increased competition, or other internal or external pressures. Reengineering involves a radical redesign of the organization's structure, processes, and systems in order to achieve significant improvements in performance and outcomes. It is not typically done as a gradual or incremental change, as indicated in option E. Improving employee morale, as in option D, may be a desired outcome of reengineering, but it is not the primary reason for it. While rapid changes in technology, as in option C, may trigger the need for reengineering in certain cases, it is not a necessary condition. Finally, being dominant in the market, as in option B, does not necessarily indicate a need for reengineering, though it may still be beneficial for continued success and growth.

Reengineering Is Needed When an Organization