One approach marketers are using to reduce service __________ is to replace people with machines whenever appropriate.
A) intangibility
B) inseparability
C) spendability
D) perishability
E) variability

Question

Quizplus · Accepted Answer

Replacing people with machines helps reduce variability in service delivery, as machines can provide consistent and standardized service.

One Approach Marketers Are Using to Reduce Service __________ Is