Which of the following choices correctly depicts a prevention cost and an external failure cost respectively?
A) Customer complaints, reliability engineering.
B) Quality training, product liability lawsuits
C) Inspection of work-in-process, product liability lawsuits.
D) In-house rework of defective units, transportation costs to customer sites.
E) Inspection of work-in-process, warranty costs.
Correct Answer:
Verified
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