Which of the following business models considers financial, customer satisfaction, internal operations, and learning and growth in the evaluation of performance?
A)Deterministic simulation.
B)Balanced scorecard.
C)Payoff matrix.
D)Decision tree.
E)Chart of operating performance (COP).

Question

Quizplus · Accepted Answer

The balanced scorecard is a business model that evaluates performance based on financial, customer satisfaction, internal operations, and learning and growth perspectives. It is a comprehensive approach that takes into account multiple aspects of business operations. The other options listed (deterministic simulation, payoff matrix, decision tree, COP) do not consider all four of these perspectives in the evaluation of performance.

Which of the Following Business Models Considers Financial, Customer Satisfaction