When you have bad news to convey,it's a good idea to _______________
A)put the bad news at the beginning of your message,thus getting it out of the way immediately.
B)begin with a neutral statement that leads to the bad news gradually.
C)put the bad news at the very end of your message.
D)put off communicating the bad news in hopes the person will get the bad news from someone else.

Question

Quizplus · Accepted Answer

Beginning with a neutral statement and leading gradually to the bad news can help soften the blow and give the recipient time to process the information. It also shows empathy and consideration for their feelings. Option A can be too abrupt and Option C can make the recipient feel like they wasted their time reading or listening to the message. Option D is not a recommended approach and can lead to the information being miscommunicated or misunderstood.

When You Have Bad News to Convey,it's a Good Idea