When you have bad news,try to put it somewhere in the middle,cushioned by other more positive ideas.
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Q42: When you are preparing a long and
Q43: A persuasive message asks your audience to
Q44: Test your purpose by asking _
A)is your
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Q46: The general purpose of a business message
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Q49: The three-step writing process consists of _
A)planning,writing,and
Q50: Even if your subject is routine and
Q51: You'll need a lot of facts and
Q52: Routine messages call for the direct approach.
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